I’m still in the market for a new hot water system and I can’t quite decide which is the best option based on the cost of replacement. It’s such an expensive piece of kit that I don’t want to make the wrong decision. Yesterday I sent off several emails and have had a few responses which have been helpful. I decided to give Origin Energy another email because they are my electricity supplier and they do offer a payment plan and I thought well this might be a good option for the wallet. Now I did contact them before and got nowhere but I went to a different area which is for home products. They offer a replacement service on hot water systems and so I thought I’ll send them an email.

Once again I have wasted my time. I happened to enquire about a heat pump and the email came back saying we don’t do heat pumps, well that’s fair enough, but they did not elaborate on what they could offer. And so I asked do you do Solar units? The email got returned in a heartbeat saying that they do not do solar and that I would need to call them to enquire about their products. What fucking products!!

What is the point of having an enquiry email contact when you get told to call them anyway. I explained to them that I was overseas and that I cannot call the 1300 number from outside Australia which I need to use to get to talk to someone. You must give them your details to organise a quote…………I gave them my account number but that does not seem to be sufficient. Over the years I have worked in a retail capacity and you know, if I did not have exactly what the customer was looking for then I would supply them with an option, you know try to solve the problem from a different angle. At the end of the day give them some information. Today no one seems to give a rats arse. Answer the question as quick as possible and then my KPI’s will look marvelous. Don’t give a fuck about offering anything remotely resembling customer service. It’s like trying to get blood out of a stone. No one seems to think for themselves anymore, the capacity for ones own thought seems to have been a thing of the past.

I guess at the end of the day it doesn’t really matter, Trumps in power and will no doubt start world war 3, or Global warming will kill us all or maybe a deadly plague will come along. Or maybe the rot has well and truly set in with the levels of common sense dropping to an all time low. Of course this is what we get for not living by the laws of the jungle. By now most would have died out or would be well on their way to extinction and the world would be a better place for it. For years we have lowered the bar if someone can’t understand, we make things easier and easier and so pure thought is no longer necessary. Society has tried to raise the bar and allow the less fortunate to take an easier path, but instead society has been dragged down, back towards the swamp where we all first emerged from. The balance is shifting and the inept in society are starting to shift the balance and I’m not sure how long we will be able to hang on to ward off these crazy stupid bastards.

I’ve been reading the Hitch HIkers Guide to the Galaxy and you know it seems to make a lot more sense to me than reality itself or is it a glimpse of the future? We all know the answer is 42 but what was the question. The question of course is “What is 6 times 9?” We have so many people in our world just like the Golgafrinchans that were sent off in the B ark to save them from the great disaster about to befall their planet. They also crash landed on the earth just at the beginning of time and contaminated the earth for ever, planting the seeds of stupidity for generations to come. And for some reason the Golgafrinchans seem to be able to breed quicker, I wonder why? And they still do to this day. This allows them to populate more and more of the planet and so we all have a finite time before the shit really hits the fan.

But after talking to Origin Energy I feel that this defining moment in time is a lot closer than I had ever imagined and I can only hope that the Great Green Arkleseizure will take pity on us and at least make it quick.